FAQs

What platform will be used for the Summit?

The Summit will be hosted on Zoom, with Wordly providing real-time translation services.

I have registered. When will I receive my Zoom access information?

Registered attendees will receive event access information by email prior to the Summit. Please be sure to check your inbox (and spam/junk folders) for communications from the United MSD Foundation the week of the Summit.

Will live translation be available?

Yes! Live caption translation will be available through Wordly, allowing participants to view captions in multiple languages during presentations.

Do I need to download anything to use translated captions?

No, it will be directly within your Zoom account or on your web browser.

Will presentations be recorded?

Yes! Individual presentations will be recorded and shared in accordance with respective presenters’ permissions.

If I register and cannot attend, will I be able to access the recording after the Summit?

Yes! Individual presentations will be recorded and shared in accordance with respective presenters’ permissions.

Can I ask questions during presentations?

Yes! We encourage attendees to submit questions in the chat with a moderator using the Zoom Q&A feature after the presentations. Moderators will collect questions and present them to speakers during designated Q&A periods.

Why should I use the Q&A feature instead of chat?

Using the Q&A feature helps ensure questions are organized and visible to moderators so they are less likely to be missed.

Is there a cost to attend?

The MSD Virtual Summit is free to attend.

Who can attend the MSD Virtual Summit?

The Summit brings together MSD families, researchers, healthcare providers, industry partners, advocates, students, and supporters from around the world. 

Whom should I contact if I need help?

Please contact the United MSD Foundation team at info@curemsd.org using the information provided in your registration confirmation and event emails.

Where is the 2026 MSD Virtual Summit being held?

The Virtual Summit is being hosted on Zoom.

What if I need translation from English into my native language?

You will need to use Wordly for translation, with Zoom setup instructions TBA/coming soon from Brenna Bentley.

I have more questions. Whom should I contact?

Please email info@unitedmsdfoundation.org for assistance.